UI / UX / Interaction Design

UX Design: Use a Customer Touchpoint Map

Map customer interactions across channels and stages to identify gaps, handoffs, and opportunities to improve the experience.

Introductionc
A customer touchpoint map is where you can map all your customer’s interactions and touchpoints with your product.

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Well Joe @AxureBoutique, a technology writer and teacher, focuses on Axure prototype design and product design